This position primary responsibility is to serve meals to our Members/Guests using the following Food and Beverage operational procedures:
High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience.
Display friendliness and helpfulness at all times, to Members, Guests, Visitors, Business Partners and fellow Employee Partners.
To perform the job successfully, and individual should demonstrate the following competencies:
Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting Keeps emotions under control; Remains open to others’ ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.
Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.
Is consistently at work and on time; Ensure work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Follow instructions, responds to management directions; Takes responsibility for own actions; Keeps commitments.
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.