Asst. Golf Pro No. 6

Company
Pinehurst Resort & Country Club
Shift
Work hours vary
Position Type
Full Time - Regular
Area of Interest
Golf Operations
Job ID
2017-2855
Exempt/Non-Exempt
Exempt

Summary

The primary purpose of this position is to assist the Pro Manager for Courses No. 6 & No. 8 with the daily operations of Course No. 6. Responsible for the supervision of No. 6 staff.

Education and/or Experience

Bachelor’s degree and a minimum two years related experience; or an equivalent combination of education and experience. Must be a Class “A” Member of the PGA or in the process of acquiring credentials.

 

Essential Duties and Responsibilities

• Display friendliness and helpfulness at all times, to Members, Guests, Visitors, Business Partners and fellow Employee Partners.
• Adhere to all Property and Department policies and procedures.
• Observe all safety and security procedures. Use equipment and material properly. Report potentially unsafe conditions
• Positive team attitude.
• Assist in overseeing the duties relating to the daily operation of the Golf Shop
• Assist in the running of all members events scheduled at No. 6.
• Responsible for daily opening and closing procedures. (bank, alarm, computer, etc.)
• Attend appropriate P.G.A./ GPTP levels annually.
• Interact and observe instruction and methodology at PGA
• Teach clinics, golf schools, and individual lessons.
• Attend continuing education and cross-training programs.
• Assist with inventory control on a monthly basis.
• Assist with tournament preparation and execution.
• Daily No. 6 shop maintenance. (restocking, cleaning, reorganizing, etc.)
• Responsible for training, and disciplining Employee Partners.
• Insure a seamless golfing experience for members and guests.
• Daily point of sale and scheduling tee times.
• Play in various outings, events, and tournaments.
• Meet and exceed guest expectations.
• Train and supervise staff.
• Allocate department staffing based upon member/resort business needs.
• Complete weekly schedule.
• Execute and communicate management objectives.
• Approve vacation and time off.
• Set and enforce department cleaning schedule.
• Conduct periodic golf cart cleaning inspections.
• Forecast weekly labor projections.
• Assist with group golf outings.
• Coordinate maintenance procedures and record keeping.
• Maintain spare parts inventory and towel/tee inventory.
• Oversee golf car rotation.
• Coordinate detailing of golf cars.
• Insure cleanliness of golf cars on a daily basis.
• Must be available to work varied shifts.
• Must have a valid driver’s license.
• Must be aware of surroundings with an understanding of a golf environment.
• Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing tasks.
• Perform other job duties as assigned

 

MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

 


To perform the job successfully, an individual should demonstrate the following competencies :

 

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

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