Security Officer

Company
Pinehurst Resort & Country Club
Shift
Work hours vary
Position Type
Full Time - Regular
Area of Interest
Security
Job ID
2018-2934
Exempt/Non-Exempt
Non-Exempt

Summary

The primary purpose of this position is to maintain a safe and secure Resort.

 

Education and/or Experience

High School Diploma or GED and a minimum of 1 year previous law enforcement, security, emergency services or military experience required or an equivalent combination of education and experience. Background in hospitality or customer service environment preferred.

Essential Duties and Responsibilities

  • Display friendliness and helpfulness at all times, to Members, Guests, Visitors, Business Partners and fellow Employee Partners.
  • Adhere to all Property and Department policies and procedures.
  • Observe all safety and security procedures. Use equipment and material properly. Report potentially unsafe conditions
  • This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
  • Identify, fix or report any unsafe conditions or equipment.
  • Respond to incidents/accidents on property and conduct thorough investigation.
  • Ability to effectively and clearly interview, gather and document statements as needed in an investigation in a detailed and professional manner.
  • Strong attention to detail and accuracy are required.
  • Must have solid PC skills, including Microsoft Office applications and internet savvy.
  • Write and distribute detailed reports using standard department format.
  • Thorough and detailed vehicular and/ or foot patrol of all resort properties as directed.
  • Knowledge and ability to use CCTV systems resort-wide and familiarity with alarm systems and keyless entry systems preferred.
  • Conduct bag and package checks as directed by supervisor or management.
  • Control access to property.
  • Must be able to read and follow maps and directions.
  • Issue keys to Employee Partners and maintain key logs.
  • Accountable for use and care of all issued equipment.
  • Escort Employee Partners, guests, and members to parking lots as requested.
  • Inspect fire and other safety equipment.
  • Ability to learn and work the resort fire alarm and burglar alarm systems.
  • Handle lost and found items (including, logging, storing, releasing, and shipping).
  • Respond to guest calls and inquires of lost or forgotten property. Follow up to completion as directed.
  • Use telephone and two-way radio to receive and dispatch calls.
  • Maintain daily shift logs, vehicle logs, equipment inventory logs completely and accurately.
  • Direct traffic as requested.
  • Distribute paychecks.
  • Must be able to work varied and/or extended shifts, including days, evenings, overnights, weekends and holidays.
  • Perform other job duties as assigned.

MATHEMATICAL SKILLS:

Must have proficiency in basic math skills.

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